NCI Publications Locator
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Help with ordering: 1-800-4-CANCER (1-800-422-6237)
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Help Using NCI Publications Locator

The National Cancer Institute Publications Locator provides free NCI educational and support publications about cancer for patients and their families, health care providers, and the public.

On this page:

Order online

You can place orders to addresses in the United States through the NCI Publications Locator, https://pubs.cancer.gov.

How do I order?

  1. Search or browse for a publication. Many cancer topics are listed on the main page.
  2. Click Order.
  3. A pop-up window appears. If you need more than 1 copy, type the number of copies you need. The limit displayed is the maximum number of copies you can order of that title.
  4. Click Add to Cart.
  5. Click View Cart (in the top right of the site) when you are ready to order.
  6. In your Shopping Cart, click Check Out.
  7. Enter your shipping information. If you are ordering more than 20 items, a shipping charge applies and you will be asked to log in or register.
  8. Click Verify Order to review your entire order before it is submitted.
  9. If your order is correct, click Submit Order.
  10. Your order is complete and will ship within 2 business days.

Limits on ordering

How many copies can I order?

  • To make sure publications are available to everyone, we limit the number of copies of each title you can order.
  • Publications have different order limits based on our inventory. Please check online for the most current limit, which is displayed when you order a publication, or contact us for help.

How often can I order?

  • Cancer patients, their families and friends, and the general public can order as often as necessary to fulfill their individual needs.
  • Health professionals and organizations can place one order each calendar month.

If my organization’s needs exceed the order limit, how can we get more copies?

  • You can print most publications using the View or Print options.
  • Selected materials are available with separate Contents & Covers, for easy 8.5x11 inch copying as you need them.
  • Purchase more copies by adding to an NCI print order with Ride-On.
  • To learn more, please visit the Self-Printing Options page on NCI Publications Locator.

Shipping and handling charges

NCI publications are free. There are no handling charges for NCI publications.

Orders up to 20 items

  • There are no shipping charges for orders up to 20 items. 20 items means 20 copies of one publication title, or any combination of titles up to 20 copies in total.

Orders of more than 20 items

  • There are shipping charges for orders of more than 20 items.
  • You must log in or register for an NCI Publications Locator account and provide a FedEx or UPS shipping number. We will charge the actual shipping cost for your order to this number, after the order ships. The FedEx or UPS number must be in good standing with the shipping vendor in order to continue placing orders with NCI.
  • When you place an order, we display the estimated shipping cost based on the shipping vendor’s published rate, delivery zone, delivery method, weight of the order, and estimated number of packages in the shipment. The actual shipping charge to your FedEx or UPS number can be different from our estimate. It can change based on your negotiated rate with the shipping vendor and the final number of packages in the shipment.

Register for an NCI Publications Locator account

If you have more than 20 items in your cart, you will be asked to log in or register when you check out.

  • Want to log in or register before starting your order? Click the Login link (top right of the site).

I already have an account

  • Enter your user name (e-mail address) and password, then click Login.
  • Trouble? Click Forgot Password and follow the steps to get a new password by e-mail.
  • If you think you have an account but cannot log in, please contact us for help.

I want to register for a new account

  • Click Register to create a new account.
  • Enter an e-mail address as the user name, and choose a security question and answer. You'll use this to reset your password if you forget it.
  • Use the shipping address where we should send publications, and the billing address, if it is different, that will be associated with your FedEx or UPS shipping number. (Each time you check out, you will have a chance to review your address information, choose a shipping method and provide your FedEx or UPS shipping number.)
  • Click Submit.
  • Your initial password displays on the confirmation page. You can change it now or on a subsequent login: click on your e-mail address (top right of the site), click Change Password, and follow the steps to choose a new password.

Find out when publications will arrive

Orders ship from the NCI Distribution Center in Baltimore, Maryland within 2 business days.

Orders up to 20 items

Orders up to 20 items ship by U.S. Postal Service. You can expect publications to arrive 3-15 business days after shipment.

Orders of more than 20 items

Orders of more than 20 items in the United States ship by FedEx or UPS. Use the following table to find out when publications will arrive with each shipping option:

Number of days after shipment to expect publications Shipping option Destinations available
10:30 a.m. the next day FedEx Priority Overnight or
UPS Next Day Air
50 United States; Alaska and Hawaii may need extra time
End of the 2nd business day
(4:30 p.m. for FedEx)
FedEx 2Day or
UPS 2nd Day Air
50 United States; Alaska and Hawaii may need extra time
End of the 3rd business day
(4:30 p.m. for FedEx)
FedEx Express Saver or
UPS 3 Day Select
Continental 48 United States
1–5 business days FedEx Ground or
UPS Ground
Continental 48 United States

Order to an address outside the United States

Can people outside the United States order NCI publications?

No. We cannot send international orders. But, we can send orders to some places outside the 50 United States that are not considered international addresses. Use the table below to find out if we can send publications to your address.

Can people in Army Post Office or Fleet Post Office (APO or FPO) locations, U.S. territories and possessions order NCI publications?

Yes. There are some limitations for these orders:

  • Orders to these locations ship by U.S. Postal Service and may take longer than 3-15 business days to arrive.
  • There are no shipping charges for these orders, but we cannot send large orders or send items by FedEx or UPS.

Use the following table to find out how many publications we can send and how to order.

If your address is Number of publications you can order How to order
APO or FPO 30 items total You can order online. To order more than 20 items, you must register. (After you enter your address, you will no longer be asked for a FedEx or UPS shipping number.)

To enter your address, enter the ZIP Code first. Then, choose City APO or FPO and State AE (Armed Forces Europe, Middle East, Africa, and Canada), AA (Armed Forces Americas) or AP (Armed Forces Pacific).
U.S. territories and possessions, such as Puerto Rico, U.S. Virgin Islands, Guam, and American Samoa 30 items total You can order online. To order more than 20 items, you must register. (After you enter your address, you will no longer be asked for a FedEx or UPS shipping number.)
Another place outside the United States (international orders) None We cannot send international orders. Please visit Self-Printing Options to learn about printing your own copies.

Problems with an order

The problem What will happen What to do
We cannot validate your FedEx or UPS shipping number We will hold your order for 48 hours and try to contact you.
We will cancel the order if we cannot validate your shipping number after that time.
Respond to our e-mail or phone call so we can correct your shipping number. If 48 hours has already passed, place a new order.
Questions about a shipping charge Shipping charges are billed directly to your FedEx or UPS shipping number.
We cannot resolve billing questions.
Please contact the person who handles your FedEx or UPS account.
A mistake with my order We cannot make refunds or offer exchanges on orders after they have been shipped.
If a shipping mistake is our fault, we will fix it or replace the order for free.
Contact us right away if you think you made a mistake or if you do not receive your order as expected.

Contact us for help with ordering

Phone

Call us at 1–800–4–CANCER (1–800–422–6237). Choose the option to order publications. We are available Monday through Friday, from 8:00 a.m. to 8:00 p.m. Eastern time.

Fax

Fax orders to us at 410–646–3117.

Mail

National Cancer Institute, NIH, DHHS
Publications Ordering Service
Post Office Box 24128
Baltimore, MD 21227

E-mail

E-mail us at ncioceocs@mail.nih.gov with questions about ordering, or to submit an order.

Questions about cancer?

NCI information specialists can help answer your cancer-related questions. Visit http://www.cancer.gov/help for options including phone, live chat and e-mail.

Contact us for help with ordering